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TILTING @ WINDMILLS 2.0 #46: THE DIGITAL BITS
by Brian Hibbs

I think we all knew that this was inevitable, but now the other shoe (or at least one of several shoes) has dropped – Marvel has announced their Digital Comics program.

Let’s get one thing out of the way, up front: it is absolutely inevitable that the publishers were/are going to add digital delivery to the channels that they use to try and reach the audience. While there’s some infrastructure that needs to be built for the actual delivery, the content itself is already digitized for trafficking within the publisher, and prior to printing.

Certainly most (but not all) comics still are produced in traditional ways – an artist is in front of a drawing board, drawing on a piece of paper with a pencil. But at some point shortly after that, virtually all pages are scanned and dealt with as digital files thereafter.

Since the material already exists in that format, it really does make it a no-brainer to place this material on the web.

So the question becomes what impact will this have on the physical printed object, and, by extension, to the retail market?

There’s no disguising the fact that I’m pretty much an old fogey on this topic – I don’t believe that the computer monitor is the best way to read material that isn’t reasonably short and concise. And while we have an entire generation that’s about to grow up where the monitor is going to be as natural to them as anything else, every study I’ve ever seen suggests that retention and attention is lost from the glowing screen. Will this continue to be true for the next generation? Who really knows, but it seems to me that the brain parses certain types of input in some fairly specific ways, and that few, if any people, are truly enthusiastic about reading long-form work from a monitor.

There’s also questions about formatting, about how the eye “reads” comics, about the use of “gutter” space and so on – one of the things comics have that are unique to the medium is that much of them take place between the panels. The comics page has a very different set of dimensions than a computer monitor, so what flows and reads easily on one may have a completely different aesthetic impact on the other. Particularly among artists who design for the entire page – think of a Neal Adams 70s Batman page, or anything by J.H. Williams today. The individual panel is just a larger component of the page, and the need to scroll around can, and probably will, blunt some of the power of those storytelling choices.

Intriguingly, the material probably best suited to the screen is the “classic” material – material (largely) prior to the 1970s, where each panel is meant to be a sovereign entity to itself. Reading a panel at a time of Amazing Spider-Man #10 (1964) is probably a fairly seamless process – the same probably couldn’t be said to be true of any given issue of, say, Promethea.

But even in the “simple page design” mode, I don’t know that I can say that “on screen” is an equivalent reading experience. If one looks at digital music, except for a slight degradation in quality that I think that few but the most dedicated audiophiles can really detect, “delivery system” matters very little – whether you’re listening to a CD on your stereo, or an MP3 on your iPod, the music is effectively the same. This doesn’t seem to be as remotely true for reading – be it prose or comics. With reading, the physical boundaries of the page partially shape your experience of the work. In fact, skilled authors will often make use of those boundaries to control the pacing and flow of the story, even in prose.

Further, there’s the portability issue to consider – an iPod (or a Walkman before it) fits in your pocket easily, making it easy to carry around your entire library of music. As long as you have some output capable of playing the music (be it speakers or a set of headphones), you’re fine, and the device the size of a deck of cards will serve you well. The same isn’t as true for reading material – even if there was an “E-Reader” that was universally accepted and used, it would have to be many times larger than an iPod, because there’s pretty much a minimum size at which reading is comfortable. And even that minimum size (say the size of a paperback) won’t read all that well with most comics, which are designed for a much larger space.

Until we hit the science-fictional point where there is stretchable electronic “paper”, I think that reading lacks the “killer app” that a size-of-a-business-card music player has.

So, while, as I indicated, I think that several moves towards digital comics are absolutely inevitable, I think we’re a really long time from where that will be the preferred manner of reading for the majority of people.

I look upon most attempts to sell the digital comics libraries as being largely additive to the sales of the physical objects – reaching audiences that are relatively unlikely to naturally purchase the physical object in the first place, and creating some measure of interest for that physical object. Anecdotally, both Carla Speed McNeil’s Finder and Phil Foglio’s Girl Genius have reported greater sales on their collections after placing the serializations on-line. And certainly the success of hard-copy versions of Penny Arcade or the recent Heroes HC seem to show that even material that originates as free can have significant life as a tangible physical item..

I do think that one of the things that publishers are going to have to strongly consider and adjust to is in making the design aesthetic of their physical objects that much stronger – the book may in fact become a type of a “fetish object”, where the design, the printing, the presentation, the extra things that you’re not getting free/low cost as a digital item become the things that you’re buying the physical presentation for, as much as the content. (or at least relatively)

But just like my thoughts from last month on the relationship of the periodical to the “trade waiters”, I think this gives even more imperative to create things in the physical periodical release that add value, give compelling reasons to buy the material in that format, and encourage a love of the tangible item.

Because we’ve haven’t faced the acid test yet – A-list material that is either available at the same time both in print and on the web (and where the web version is almost certainly cheaper than the physical object), or even exclusively on the web – and we don’t know what that will do to retail sales.

As I understand it, the idea behind the pricing model that iTunes uses is that the cost of buying each song individually is more or less the same cost of buying the entire physical “album”. And, again based on what I understand, because of this pricing model very few people seem to be buying entire digital albums, and instead just purchase those songs that they really like. And I’m not sure that this model would translate well to comics, where our “singles” are usually just a chapter of a longer piece. While you might be able to appreciate the formal exercise of “Fearful Symmetry” of Watchmen #5 in an academic fashion, outside of the context of the entire Watchmen story, it is fairly unsatisfying as an entertainment experience on its own.

But what happens if Marvel decides to launch Civil War II #1 on the net, for $1.99, on the same day that comic is released in the stores (for $3.99, as a physical object)? If there’s a potential crisis point for the Direct Market in this, that would be where we would face it. Because we really don’t know what would happen at that point. In theory there are a percentage of consumers that would switch to the cheaper format immediately, because they are more cost-conscious than anything else. I would reason that this percentage will likely be relatively low, because today right now you can get pretty much every comic that came out this week for free from the Torrent sites (illegally, but still), and that the majority of the most cost-conscious customers are less concerned about legalities than they are about saving money. Still, it’s very likely that there is some percentage that don’t want to steal, but care more about the reading than owning an actual physical object. The question is, how big is this segment of the audience? Losing even 5 or 10% of the sales of a physical comic could cause many titles to become unprofitable, while losing 5-10% of their gross could conceivably put a significant number of comic shops out of business.

The real risk comes from creating a spiral where stores lose business, and go under, leaving the other 90% of their customers without a place to buy comics, causing sales to go down further, causing more stores to go under, and so forth. This is a real risk that I’d hope publishers are thinking about carefully – despite the lack of penetration that comics have in many areas (especially non-urban areas), the Direct Market is still a pretty potent market – we’re well on track to beating $400 million dollars this year (and yeah, that’s just the DM, not counting bookstore sales), and that would be a whole lot of $60/year subscriptions that would have to sell to make up for that.

I think what I’m hoping for from this is to reach out to people beyond the existing markets, to draw more people into the hobby and medium – but that will take a fairly large promotion and advertising initiative, and Marvel has typically been adverse to spending money to make more. But it seems to me that this program is unlikely to work without reaching way past the existing readers.

And, it seems to me, that if that can be done, then we’ve got a good shot at creating new long-term readers who learn that they actually enjoy the form of comics, and will seek out the physical copies. That can’t help but be good for everyone.

Ultimately the watchword is one of caution – to protect and preserve our current markets, while making the digital one an additive one that can be a feeder market.

Let’s hope that can be done!

**************************

Brian Hibbs has owned and operated Comix Experience in San Francisco since 1989, and is a founding member of the Board of Directors of ComicsPRO, the Comics Professional Retailer Organization. Feel free to e-mail him with any comments. You can purchase a collection of the first one hundred Tilting at Windmills (originally serialized in Comics Retailer magazine) from IDW Publishing. An index of Tilting at Windmills on Newsarama can be found right here.

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